Analyst-level Full-Stack Engineer with a track record of saving $38K+ annually through enterprise automation. Certified in Azure, Security, and Power Platform, blending technical backend logic with a TESDA-certified eye for UI/UX design.
Bachelor's Degree in Information Technology, November 2019
Lead developer for enterprise AI chatbots. Successfully refactored the <strong>Mailbox Increase API</strong> using .NET and OAuth 2.0, resulting in significant overhead reduction.
Manage and curate Azure Cognitive Services QnA databases, including nearly 1,000 prompts, while developing APIs and UI enhancements to improve mailbox validation, visibility, and system accuracy. Build chatbot prototypes and client-specific Service Lines to enable self-service automation, while mentoring junior developers and supporting best practices within the Scrum team.
Configured and deploy desktops and VoIP phones across three offices, ensuring seamless agent operations and consistent IT support coverage.
HTML, CSS / Bootstrap, Angular / Typescript, Adaptive Cards / JSON
C# / ASP.NET, MySQL
Microsoft Azure, Azure DevOps, Azure Bot Services, Copilot Studio
Aug 2023 | Accenture Inc.
Aug 2024 | Accenture Inc.